We appreciate the trust you place in TWINS™ Magazine, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on January 3, 2008, describes the information we collect and how we use it.
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
TWINS™ Magazine
5748 S College Ave, Unit D
Fort Collins, Colorado 80525-4917
Toll Free in the United States: 1-888-558-9467
970-377-1392
Attention: Christa Reed
Fax: 970-377-0140
Or email:Customer Service
Information We Collect We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:
Place an order from our Web site
Return an item or make an exchange
Create an account at www.twinsmagazine.com
Subscribe to our TWINS™ E-Delivery electronic newsletter
Enter a contest or submit a Double Takes photo
We maintain the data that you provide us, along with a record of your purchases, in a secure database.
Using Information We Collect At TWINS™ Magazine, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
Process and track your order
Provide the services you request
Contact you about the status of an order
Send you promotional offers we believe will be of interest to you
Send you the electronic TWINS™ E-Delivery Newsletter, if requested
Identify your product and service preferences
Customize our communications to you
Provide information concerning product recalls or products you have purchased
Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than TWINS™ Magazine.
On rare occasions, we may disclose specific information
upon governmental request, in response to a court order,
or when required by law to do so. We may also share information
with companies assisting in fraud protection or investigation.
We do not provide information to these agencies or companies
for marketing or commercial purposes.
Your Choices We offer choices about the types of information you receive
from us. If you prefer not to receive other communications
from TWINS™ Magazine or if you prefer to receive them less frequently,
please contact us at the address shown below.
If you no longer wish to receive our TWINS™ E-Delivery electronic newsletter you also may contact us at the address below or unsubscribe using the link provided in each edition of the email.
If you do not want to receive mailings from other carefully screened companies, please contact us at:
TWINS™ Magazine Customer Service
5748 S College Ave, Unit D
Fort Collins, CO 80525-4917
Or email: Customer Service
Please be sure to provide us with your exact name and address, or the mailing label from your subscription, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
TWINS™ E-Delivery Newsletter Qualified families can receive the TWINS™ E-Delivery Newsletter, our FREE Companion Electronic Newsletter to TWINS™ Magazine! PROVIDED AT NO CHARGE TO QUALIFIED PARENTS OF MULTIPLES. Produced by the editors of TWINS™ Magazine. Security It is our intent to protect against the loss, misuse or alteration
of information that we have collected from you. For protection
of our customer data, our site uses
Verisign Security for all order processing. We limit
the information we provide to outside companies with whom
we contract to only
what they need to carry out their responsibilities. When you make a purchase, request more information, or create an
account on our Web site, your transactional information is
transmitted in a safe, encrypted format. See the Payments page of the web site for details.
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